Your Royalty Run may not show as Complete (green icon), but as Unallocated Revenue (yellow "X" icon) instead. This means that some asset royalty transactions in your Revenue Reports could not be allocated to a payee statement by a contract. The most common cause is that your Revenue Reports contain transactions for Assets that are:
- NOT covered by any existing or active Contract
- Covered by an existing Contract with Missing Terms
- Covered by an existing Contract with Duplicate Terms
- Covered by more than one Contract with the Same Terms
Step 1: Download the Unallocated Revenue Report
Step 2: Identify the errors
- Open the .csv file in your spreadsheet editor.
- Find the unique UPCs/ISRCs that need to be addressed.
| TipA single release or track can have a large number of unallocated transactions, but fixing the error fixes all of them. We suggest using a UNIQUE formula to get the unique UPCs/ISRCs that need to be addressed. |
Step 3: Fix the errors and reset the Run
After you've corrected the errors (adding missing Contracts, or correcting Duplicate Terms, Missing Terms, or Too Many Contracts), Reset the Run.
| ImportantIf you have recorded any Payments for these Statements and need them to show the correct starting and closing balances, either (a) add a reversal Transaction for those payments or (b) send us a list of Transactions to delete for you. |
| Need help? Contact support if you need assistance. |
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