Understanding Your Account: Organization, Workspace & Portals

Modified on Thu, 30 Jul at 7:05 PM

Revelator uses a parent-child account model: your Organization is the parent account that manages the overall relationship, while each artist, sub-label, or client gets its own Workspace — a child account — for creating and distributing their catalog. This article explains how the two levels relate and how to control who sees or edits what.

Before you begin

You need admin access to your Organization to manage user permissions and create Workspaces.

Understanding your Organization

Your Organization is the top-level account where you manage platform-wide settings, clients, and all core workflows. From here, your internal team can access every part of the platform: Catalog, Distribution, Rights, Finance, Royalties, Trust & Safety, Analytics, and Insights Hub.

Note Switch between your Organization and any Workspace using the Account Switcher in the top-left corner of the platform.

Team member access levels

Under Account Settings → Team Members, invite internal staff and assign granular permissions per section rather than all-or-nothing access:

Access level	Meaning
No Access	The user cannot see or open this section.
View	The user can see data but cannot make changes.
Edit	The user can see and modify data in this section.

Note Access is set per section, so you could give someone Edit access to Distribution but only View access to Royalty Accounting, giving a team member supply chain access without financial reporting.

Understanding client Workspaces

Most of what you do in your Organization is managing Clients — the Workspaces belonging to the labels or artists you work with. Workspaces can create catalog and submit music to you, while you maintain full oversight and control; their catalog, distribution activity, royalties, and statements are all managed under your Organization.

From your Organization, go to Clients and click New Client to create a Workspace.
Invite users to that Workspace and assign their access level.
The invited users can now create releases, upload tracks, and submit them for your review.

Each entry in Clients shows the number of members, their Trust Score, lock status, and any notes you've added. Use Client Feedback for a collected view of any feedback or flags associated with a Workspace.

Note A client Workspace does not get its own independent branding. Branding and white-label settings — custom domain, login and signup screens, and which platform features are visible to clients — apply at the Organization level. If a client needs a fully branded dashboard of their own (for example, to hand off to their own artists), that client needs its own Organization account rather than a Workspace under yours.

Payee Portals: a different kind of access

Not everyone who needs visibility into your catalog needs a full Workspace. When you add someone as a payee on a contract, you can invite them to a Payee Portal — a dedicated, view-only login that shows their assets, statements, and analytics, without access to catalog management or supply chain features.

Flexible configurations

Some organizations run a single catalog Workspace for their whole label; others give each artist or sub-label a separate Workspace. Both patterns are supported — choose whichever structure best matches how your business operates.