Bamboo lets you send payouts via local bank transfers across supported countries in LATAM, with additional territories available.

Explore Bamboo’s Supported Countries

Once enabled, Bamboo becomes an additional payment option inside Revelator’s existing Review & Pay workflow, helping simplify payments and expand regional coverage.

Before You Start

Before enabling Bamboo, make sure you have:

• An active Bamboo merchant account
  
  
• Your Merchant Private Key from Bamboo
  
  
• Your workspace default currency is configured correctly
  
  
• Your Bamboo account balance funded for payments
  
  

Bamboo Onboarding

Before using Bamboo in Revelator, your business will need to complete Bamboo’s onboarding and compliance review.

To begin onboarding, contact Bamboo at sales@bamboopayment.com and copy vchemim@bamboopayment.com.

This typically includes:

• A short discovery call with Bamboo to review payout corridors, business structure, and payout flows
  
  
• A compliance onboarding process where Bamboo may request standard business verification documents
  
  
• Account approval and activation by Bamboo before payouts can be processed
  
  

Note: Compliance review timelines and documentation requirements are managed directly by Bamboo.

Important

• To send payments to multiple countries (e.g Brazil, Colombia, Argentina, and more), your workspace default currency should be set to USD.
  
  
• If your workspace default currency is a local currency (for example, BRL), payouts are limited to payees using that same local currency.
  
  
• Bamboo performs currency conversion where supported. Revelator does not manage FX conversions.
  
  
• The countries you enable Bamboo payments for in Revelator should match the countries enabled in your Bamboo account.

Enable Bamboo in Integrations

1. Go to Settings → Integrations
   
   
2. Open the Payments tab
   
   
3. Select Bamboo, and click Connect
   
   

Complete Bamboo Setup

Please input your:

• Merchant Private Key (provided by Bamboo when setting up your account)
  
  
• Business address details
  
  
• Enabled countries
  
  
• Payment currency (locked to your workspace default currency)
  
  
  

Some fields are pre-filled and cannot be edited:

• Merchant Name (must match your workspace name)
  
  
• Country (must match your tax domicile country)
  
  
• Payment Currency (matches the default currency for statements)
  
  

Enable Supported Payout Countries

Select the countries where you want to pay payees.

Only enable countries supported in your Bamboo account. These countries will be available for your payees to add their local bank account details.

If a country is enabled in Revelator but not in Bamboo, payments may fail.

Set Bamboo as Default Payment Method for Payees

Once Bamboo is enabled for your payees, they can see and add Bamboo as their default payment method.

From either a payee portal or client dashboard

1. Go to Payee Settings
   
   
2. Open Default Payment Method, and select Bamboo

Add Bank Account Details

Payees can add their bank account details directly in Revelator.

Required fields will vary by:

• Country
  
  
• Individual or Company payee type
  
  
• Payment method supported in that country
  
  

Depending on territory, payees may see:

• Country-specific identity document requirements
  
  
• Bank account number and SWIFT/BIC fields
  
  
• Pix Key (Brazil)
  
  
• Bre-B (Colombia)

All input fields include built-in validation to help reduce errors.
Payees can update their bank account details at any time for future payouts.

Submit Payments Through Review & Pay

Once statements are approved:

1. Open Review & Pay
   
   
2. Select payments assigned to Bamboo
   
   
3. Review payment details, and ensure your Bamboo account balance has enough funds.
   
   
4. Click Send Payment

Live Balance Validation

Before payment submission, Revelator checks your available Bamboo balance.

If funds are insufficient:

• Payment will be blocked
  
  
• You’ll need to top up your Bamboo balance first
  
  

This helps prevent failed payments before submission.

FAQ

Can I use Bamboo alongside other payout providers?

Yes. Bamboo can be used alongside other supported payout providers in Review & Pay.

Can payees edit bank information later?

Yes. Payees can update payment details for future payouts.

What happens if my Bamboo balance is too low?

Revelator will prevent submission until sufficient funds are available.

Does Revelator convert currencies?

No. Currency conversion, where supported, is handled by Bamboo.

Do I need to complete onboarding with Bamboo first?

Yes. Your Bamboo merchant account must complete Bamboo’s onboarding and compliance approval before payouts can be submitted through Revelator.

Is Bamboo a free service?

No. Bamboo fees apply based on your agreement with Bamboo. Commercial terms are discussed directly with Bamboo during onboarding.