The Resources page lets you add support links, an FAQ link, a custom navigation link, and legal documents to your white-label account. These links appear in your account's platform navigation, so your clients can reach the resources and agreements you choose to feature.
Step 1: Open the Resources page
- Open your account settings.
- Go to Account Settings → Whitelabel → Resources.
Step 2: Add your support page URL
In Support Page URL, add a direct link to your support documentation, tutorials, or guides. You can also use an email link (for example, mailto:support@example.com) so your clients can contact you directly.
Step 3: Add your FAQ URL
In FAQ URL, add a direct link to your FAQ page.
| Note To hide a link from your navigation, leave its field blank. |
Step 4: Add a custom link
Use these two fields together to feature an additional resource in your navigation menu.
- Custom Link Title: The label for your custom link. This is the clickable text that appears in your menu.
- Custom Link URL: The URL of the resource you want to feature.
Step 5: Add your legal documents
Add the key agreements that set out your business terms.
- Terms and Conditions: Your clients can review these during sign-up.
- Distribution Agreement: Your clients can review this during the distribution process.
| Important For each legal document, you can upload a PDF (max 2 MB) or provide a link to your hosted version. |
Step 6: Connect Intercom (optional)
If you already use Intercom, you can connect it to manage support conversations with your users. Skip this step if you don't use Intercom.
- Turn on the Enable Intercom toggle.
- Enter your Intercom ID in the field provided.
| Note The Intercom ID is required when Intercom is enabled. |
Related articles
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article